POMPIDOO

Date: 10.02.2011

Orders and Shipping

 
POMPIDOO uses Latvian Post for shipping. The ordered items typically are shipped within 14 days from the date of purchase. In case of pre-order the shipping is dependent on date when pre-order is closed. 

If your order is to be delivered outside the European Union, it may attract import duty and local sales taxes which customers will need to pay on receipt of the shipment. These rules vary by country and your local government determines duty and customs charges. 

Shipping price is dependent on weight. 

If you decide to purchase more than 3 items, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it   for discount and shipping price.

Shipment prices by countries (exclusive of VAT): 

Country Shipment price for 1 item, EUR Shipment price for 2 items, EUR Shipment price for 3 items, EUR
Austria   15   18   20  
Belarus   20   23   25  
Belgium   15   18   20  
Bulgaria   15   18   20  
Canada   25   31   36  
Croatia   15   18   20  
Cyprus   15   18   20  
Czech Republic   15   18   20  
Denmark   15   18   20  
Estonia   7   7   9  
Finland   15   18   20  
France   15   18   20  
Germany   15   18   20  
Greece   15   18   20  
Hungary   15   18   20  
Ireland   15   18   20  
Italy   15   18   20  
Latvia   4   4   5  
Lithuania   7   7   9  
Malta   15   18   20  
Netherlands   15   18   20  
Norway   15   18   20  
Poland   15   18   20  
Portugal   15   18   20  
Romania   15   18   20  
Russian Federation   20   23   25  
Slovakia (Slovak Republic)   15   18   20  
Slovenia   15   18   20  
Spain   15   18   20  
Sweden   15   18   20  
Switzerland   15   18   20  
Turkey   15   18   20  
Ukraine   20   23   25  
United Kingdom   15   18   20  
United States  30   40   45  

VAT will be applied to all shipments originating in, and with destinations, to the European Union.

If shipment to your country is not available in the cart, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

 
Payments

We accept PayPal payment method only. You guarantee that if you are purchasing something from us:


-          any credit information you supply is true and complete;

-          charges incurred by you will be accepted by your credit card company;

-          you will pay the charges incurred by you at the posted prices, including any applicable taxes.

 
Returns and Exchanges

 

If you have purchased your item(s) through a retailer/web retailer, you should contact them directly. Only purchases made online at www.pompidoo.com may be returned to POMPIDOO directly.

You may return your purchase for an exchange or refund within 14 days of receiving it by posting the item(s) back to us at the following address: POMPIDOO Ltd, Brivibas gatve 214M-2, Riga, Latvia, LV-1039. When you return your goods, please retain proof of posting from your shipper, otherwise we cannot be responsible for any items that fail to reach us. In case of returns a customer is responsible for shipping costs.

Proof of purchase is required for all returns or exchanges; you will need to send the received invoice and information about your wish for return or exchange to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected).

 

 
Customer Service

 

POMPIDOO SIA/POMPIDOO Ltd
Brivibas gatve 214M-2,
Riga, Latvia, LV-1039
This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 
Privacy Policy

 

The www.pompidoo.com website (Site) uses a security system that protects your information from unauthorized use.

We will not distribute information about you without your consent or unless required or permitted to do so by law. We may disclose your personal information to third parties who perform functions on our behalf such as shipping, fulfilling orders, processing payments, carrying out promotional services or data management. We will only provide these companies with the information which they need to carry out their services and they will not be permitted to use the information for other purposes.

We may monitor customer traffic patterns, site usage and related site information in order to optimise your use of the Site and we may give aggregated statistics to a reputable third-party, but these statistics will include no information personally identifying you.

We will use your entered e-mail for news sending purposes only in case you subscribe to POMPIDOO news. You may unsubscribe the POMPIDOO news anytime.

 

 
Copyright

 

The content, design and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials from the Site requires the agreement with POMPIDOO representative.